Cookies policy

Return and Exchange 

We want you to be completely satisfied with your purchase from VibeswayStore. If you're not happy with your order, we offer a simple return and exchange process.

  1. Eligibility for Returns/Exchanges:

    • Items must be in unused, original condition and packaging.
    • Returns or exchanges must be requested within 30 days of the delivery date.
    • Certain items such as [personalized products, hygiene-related items, etc.] are not eligible for returns or exchanges.

  2. How to Initiate a Return or Exchange:

    • Contact us via email at vibeswaystore@gmail.com with your order number and reason for the return or exchange.
    • Once your return is approved, we will send you instructions for returning the item.

  3. Refunds: Once we receive the returned item, we will issue a refund to your original payment method, excluding shipping fees.

  4. Shipping Costs: You will be responsible for return shipping unless the item is defective or we made an error in your order.